Safe Gaming

Responsible Gaming at Mavibet — Stay in Control, Keep It Fun

Gaming at Mavibet isn't just about chasing wins — it's a way to have fun. Responsible gaming means knowing your limits, sticking to a budget, and keeping gaming as one small, enjoyable part of your life. On this page you'll find all our tools and guides to help keep you safe.

18+
Minimum Age
24/7
Support
5+
Protection Tools
0
Minor Access
Our Commitment

What Mavibet Does for Responsible Gaming

Six core commitments Mavibet makes to keep you safe — each one taken seriously

Setting Personal Limits

Set your own limits on deposits, bets, and losses. Limits take effect immediately once set — if you want to increase a limit, a 24-hour waiting period applies.

Session Time Control

Set a time limit on how long you play in a single session. Once the limit is reached, the system will automatically notify you and can end the session.

Self-Exclusion

Need a break? Temporarily close your account for anywhere from 1 day to 5 years. During this period, you won't be able to log in and all marketing messages will be paused.

Reality Check

A message will appear on screen at set intervals showing how long you've been playing and how much you've won or lost. It keeps you from losing track without realising it.

Loss Limit

Set a maximum daily or weekly loss limit. Once that limit is reached, your session will end automatically — you can start again the next day or the following week.

Age & Identity Verification

Age is verified at registration. KYC documents may be requested if there is any doubt. If a minor is identified, the account is closed and a guardian is notified.

Protection Tools

Protect Yourself — Use These Tools

Every tool can be activated directly from your account settings — no support assistance required.

Deposit Limit

Set a maximum deposit limit on a daily, weekly, or monthly basis. Decreasing your limit takes effect immediately; increasing it takes effect after 24 hours.

Session Limit

Decide in advance how long a game session will last. When the time is up, the system will automatically log you out or show a warning.

Self-Exclusion

Lock your account for any period you choose. While self-exclusion is active, login is completely blocked — even a password reset won't get you back in.

Gaming History

View your betting history, deposit and withdrawal records, and win/loss stats at any time — everything you need to make informed decisions.

Learn More

Why Responsible Gaming Matters — Mavibet's Position

Mavibet has always believed that gaming should be enjoyable, not stressful. Millions of people in Bangladesh enjoy online betting as a form of entertainment. But for some, it can become a problem — playing in secret from family, putting essential money on bets, placing one bet after another chasing a win. Mavibet has never looked away from that reality.

Responsible gaming doesn't mean playing less — it means playing smart. Deciding in advance how much time you'll spend, how much BDT you'll set aside, and when you'll stop is what keeps gaming fun. Mavibet has built a set of tools to help you make those decisions, all accessible directly from your account.

Mavibet's core principles: Entertainment should never turn into a problem. If any user finds themselves in difficulty, Mavibet is there to help — without judgment.

In many Bangladeshi families, talking about gaming can still feel a little awkward. But if someone at home seems to be spending too much time or money on online betting, you can speak confidentially with Mavibet's support team. Arrangements can be made to temporarily suspend an account — requests on behalf of a family member are also accepted.

Responsible gaming at Mavibet isn't a mandatory rule — it's a culture. Every new member is informed about the responsible gaming tools available at the time of registration. A monthly report is sent showing how much time you've spent playing and how much BDT you've deposited — useful information for reflecting on your own habits.

People often don't notice when entertainment starts to cross a line. There are certain signs worth watching for — placing bets right before sleep, repeatedly chasing losses after a losing session, spending money on gaming without your family's knowledge. These are signals that a break may be needed. If this sounds familiar, use Mavibet's self-exclusion tool now.

When you register at Mavibet, you answer a simple question: why do you play? Users who say "to win money" are monitored differently from those who play for entertainment. If Mavibet's system detects unusual betting patterns, it automatically sends an alert to that account — and the Support team will follow up if needed.

Protecting minors is Mavibet's top priority. Age is verified at the point of every account registration. Parents and guardians can also install parental control software on their devices to block Mavibet and any other gaming sites. If you have any concerns, contact Support — the matter will be investigated and appropriate action taken.

One final word — never borrow money for gaming, never dip into your savings, and never bet with money your family needs. Mavibet wants you to be happy, and your family too. Responsible gaming means taking care of yourself and the people you love — and Mavibet is with you every step of the way.

Check Yourself

Check any of the following that apply to you

⚠️ Stay alert. If any of these signs apply to you, it's worth taking a break. Activate Mavibet's self-exclusion tool or reach out to Support — we're here for you.

Warning Signs
Lying about gaming
Neglecting relationships
Loss of Budget Control
Sleep Problems
Difficulty concentrating at work
Betting to Relieve Stress
Get Help
Live Chat
24/7 Support
Email
support@mavibet.run
Response Time
Within 24–48 hours
Step-by-Step Guide

How to Set a Deposit Limit

Protect yourself in just a few minutes

1
Log In to Your Account

Log in to Mavibet with your email and password.

2
Go to Profile Settings

Click the profile icon in the top right and select "Account Settings" or "Responsible Gaming".

3
Open "Limit Settings"

Deposit Limit, Session Limit, or Loss Limit — choose whichever suits you.

4
Enter an Amount and Duration

Set a daily, weekly, or monthly limit and click "Save".

5
Receive Confirmation

A confirmation will be sent to your email. The limit takes effect immediately.

Self-Exclusion

How to Take a Break

When you feel it's time to take a step back — here's what to do

1
Go to Self-Exclusion Page

Go to "Self-Exclusion" in your Profile Settings, or contact Support directly.

2
Choose Duration

1 day, 1 week, 1 month, 6 months, 1 year, or 5 years — pick whatever feels right for you.

3
Confirm Decision

Once self-exclusion is activated, it cannot be cancelled before the period ends — so think it through before confirming.

4
Make the Most of Your Break

Use this time to spend with family or pursue a hobby. Once the period is over, you can reactivate your account if you choose.

While self-exclusion is active, Mavibet will not send any promotional emails or SMS. All notifications will be turned off.

🛡️ Start Playing Safely at Mavibet

Set your limits, stick to your budget — play for fun and stay problem-free.

FAQ

Everything You Need to Know About Your Account

Most Frequently Asked Questions by Mavibet Users

Mavibet's KYC process is straightforward — in most cases, three things are required. First, a photo of a government-issued ID for identity verification: your National ID (NID), passport, or driving licence. Second, proof of address in the form of a utility bill or bank statement dated within the last 3 months. Third, a screenshot of your bKash or Nagad app showing your name and number, to confirm ownership of your payment method. All documents can be submitted directly through the "Document Upload" section of your account. With clear, legible images, verification is typically completed within 24–48 hours. Small withdrawals may go through without KYC, but for larger amounts it's best to have verification done in advance.

Mavibet's policy is clear — each person is allowed one account only. That said, two adults living in the same household can each open their own account, provided they register under their own names and use separate payment methods. Multiple accounts cannot be created using the same NID, the same bKash number, or the same bank account. One thing to be aware of: if multiple accounts are created from the same IP address, the system will flag it automatically. To avoid any issues, it's best to inform Mavibet Support in advance — explaining that the accounts belong to two different household members and ensuring KYC is complete for both will generally resolve the matter without any problems. Attempting to open multiple accounts under the same name may result in all accounts being suspended and balances forfeited.
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