Privacy & Data Protection

Mavibet Privacy Policy — How Your Data Is Collected and Protected

At Mavibet, your personal data is a responsibility we take seriously. This policy clearly outlines what information we collect, why we collect it, how it is stored, and what rights you have. No hidden practices.

Last Updated
January 2026
Encryption
256-bit SSL
Language
English (en-BD)
Contact
support@mavibet.run
Core Data Protection Principles

How Mavibet Protects Your Privacy

Our six core commitments to protecting your data

SSL Encryption

All data transmission on Mavibet is secured with 256-bit TLS encryption. From registration to payment, every step keeps your information encrypted.

Never Sold to Third Parties

Mavibet never sells your name, phone number, email, or payment details to any third party. Your data is used solely to provide our services.

Secure Server Storage

All data is stored on internationally certified secure servers. Regular security audits are conducted, and 24/7 monitoring is in place to prevent unauthorized access.

Your Control

At Mavibet, you are in control — you decide which marketing emails you receive, which cookies you allow, and you can request that your data be deleted when you close your account.

Minimal Data Collection

Only the information necessary to provide our services is collected. We do not ask for unnecessary data — respecting your privacy is a core part of how Mavibet operates.

Immediate Breach Notification

In the event of a security incident, Mavibet will notify affected users within the legally required timeframe and take prompt action.

Last Updated: January 2026  |  Version: 2.4  |  Next Review: July 2026
Important: This Privacy Policy applies to all services on the Mavibet (mavibet.run) website and app. By using the site, you agree to this policy. For any questions, write to support@mavibet.run.

1. Introduction & Scope

Mavibet believes that every user's privacy is a fundamental right. When you open an account, make a deposit, place a bet, or simply browse the site, some data is generated along the way. In this policy, we are transparent about what information is collected, why it is collected, and how it is used.

This Privacy Policy applies to all Mavibet services — including the website, mobile app, live chat, and email communications. It has been prepared in accordance with applicable data protection laws in Bangladesh and international standards.

Use of Mavibet is strictly prohibited for anyone under the age of 18. We do not knowingly collect data from minors — if such an account is identified, it will be immediately closed and all associated data deleted.

2. What Data We Collect

Mavibet only collects the information necessary to provide its services — nothing more. The table below outlines the details:

Data Type Example When It Is Collected
Identity Information Name, date of birth, national ID number During Registration & KYC Verification
Contact Information Email address, mobile number At the Time of Registration
Financial Information BKash/Nagad number, bank account Deposit & Withdrawal Timeframes
Technical Information IP address, device type, browser Automatically, while using the site
Gaming Data Betting history, wins and losses record During Betting Activity
Cookies & Analytics Page visits, session duration, click patterns During browsing (subject to consent)
Card numbers are not stored: Mavibet does not store full debit or credit card numbers. Payment details are sent directly to the payment gateway in encrypted form.

3. How Your Data Is Collected

Mavibet collects information in two ways — what you provide directly, and what is generated automatically.

  • Directly Provided Information: You provide information directly when filling out the registration form, uploading KYC documents, making payments, and contacting support.
  • Automatically collected data: When you browse the site, server logs record your IP address, device information, and pages visited. If cookies are enabled, session data is also collected.
  • Via third parties: Transaction confirmation details may be received from payment gateways or KYC verification services.

When using the mobile app, your device type, operating system, and app version are recorded automatically. This information is used to improve app performance. Location data is only collected with your explicit permission.

4. How Your Information Is Used

Mavibet uses your information only for specific, transparent purposes. Each purpose is clearly stated below — no ambiguity.

  • Service Operations: Account creation, login verification, deposit & withdrawal processing, and maintaining betting records.
  • Identity Verification (KYC): Verifying age and identity to prevent fraud and money laundering.
  • Customer Support: Providing our support team with relevant information to resolve issues.
  • Security Monitoring: Detecting suspicious logins, account hacking attempts, or fraudulent activity.
  • Responsible Gaming: Detecting unusual betting patterns to provide support to users.
  • Legal Obligation: Fulfilling lawful requests from relevant authorities.
  • Improvement & Analytics: Analyzing user behavior in anonymized form to improve service quality.
  • Marketing: Sending you relevant offers and promotions with your consent — consent can be withdrawn at any time.
Mavibet does not use your information for any purpose not stated here. If we ever need to use your data for a new purpose, you will be notified separately.

5. Who Your Data Is Shared With

Mavibet never sells your data or shares it with third parties for advertising purposes. However, limited information is shared with a select group of trusted partners in order to operate our services:

  • Payment Processor: Transaction data is shared to process bKash, Nagad, or bank transfers. These providers operate under their own privacy policies.
  • KYC Partner: We work with licensed KYC service providers for identity verification.
  • Game Provider: Session data is shared when playing games from providers such as Evolution and Pragmatic Play.
  • Law Enforcement: We may be required to disclose information under a court order or legal obligation.
  • Technology Provider: Data necessary for hosting, cybersecurity, or analytics services — all partners are bound by confidentiality agreements.

In each of the above cases, only the minimum necessary data is shared. No third party is given access to your full profile.

6. Cookie Policy

Mavibet uses cookies to improve site performance and personalize your experience. When you visit the site for the first time, you will be informed about cookies and asked for your consent.

  • Essential Cookies: To maintain login sessions and keep core site functions running — disabling these may prevent the site from working properly.
  • Preference Cookies: To remember your language, theme, or other preferences.
  • Analytics cookies: Collecting information on which pages users visit most — subject to consent.
  • Marketing Cookies: To show relevant advertisements — these cookies will not be activated without your consent.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may prevent you from logging into your account.

7. How Long Your Data Is Retained

Mavibet does not retain data longer than necessary. Each category of data has its own defined retention period:

  • Account & Identity Information: For as long as your account remains active, and for up to 5 years after closure where legally required.
  • Transaction records: A minimum of 5 years, in compliance with financial regulations.
  • Betting History: Up to 3 years for dispute resolution purposes.
  • Support contact: Up to 2 years after a dispute is resolved.
  • Analytics data: In anonymized form, for a maximum of 2 years.
Once the retention period expires, data is securely deleted or anonymized so that no individual can be identified.

8. Your Data Rights

As a Mavibet user, you have a number of important rights regarding your personal data. To exercise any of these rights, email us at support@mavibet.run.

Right to Access

You can request to know what information Mavibet holds about you. We will respond within 30 days of your request.

Right to Rectification

If you need to correct inaccurate or outdated information, contact support and we will update your records accordingly.

Right to Erasure

After closing your account, you may request deletion of your data — though certain records may be retained to meet legal obligations.

Right to Data Portability

You may request a copy of your data in a portable format (CSV or JSON).

Right to Object to Processing

You may object to your data being used for marketing purposes — this takes effect immediately.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be temporarily suspended.

9. Security Measures

Mavibet follows the highest industry security standards to protect your data — covering not just technical safeguards, but organizational measures as well.

  • Encryption: All data in transit is protected with TLS 1.3, and data at rest is encrypted using AES-256.
  • Firewall & DDoS Protection: Advanced firewalls and active cyber attack prevention systems are in place at all times.
  • Access Control: Staff can only access the information required for their specific role.
  • Regular Audits: Third-party security experts conduct regular system audits.
  • Incident Response Plan: A rapid response plan is in place to address any security breaches promptly.
No platform can guarantee absolute security online. Mavibet takes every reasonable precaution, but users also have a responsibility — use a strong password and never share your login credentials with anyone.

10. Children & Minors

Mavibet strictly prohibits providing services to anyone under 18. We do not knowingly collect data from minors. Age is verified at registration, and KYC documents are requested in any case of doubt.

If a parent or guardian suspects their child has created an account on Mavibet, please contact us immediately at support@mavibet.run. The account will be closed and all associated data will be permanently deleted.

11. Privacy Policy Updates

Mavibet may update this Privacy Policy from time to time. Any changes will be reflected by an updated date on this page, and registered users will be notified by email. For significant changes, at least 14 days' advance notice will be given.

Continued use of the site after any changes will be considered acceptance of the updated policy. If you do not wish to accept the new policy, you may contact support to close your account.

12. Privacy Contact Information

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact Mavibet:

Email: support@mavibet.run
Live Chat: 24/7 Bangla Support — available from any page on the site
Response time: Typically within 24–48 business hours

🔒 Play Safe at Mavibet

Your data is secure, your privacy is respected — register now and enjoy with complete peace of mind.

FAQs

Everything You Want to Know About Betting

Most Frequently Asked Questions by Mavibet Users

Minimum bet amounts at Mavibet vary by game and market. As a general guide — slots can be played from as little as ৳5 to ৳10 per spin. Crash games like Aviator or Mines start from a minimum of ৳10. Live Casino games such as Baccarat or Roulette typically start from ৳100, though some tables may be lower. For Sports Betting on match winner or simple markets, the minimum bet is generally ৳50. You can always see the exact minimum bet for any game by logging into your account and opening that game's interface. For new players, we recommend starting at the minimum bet to get comfortable before gradually increasing your stakes.

At Mavibet, combining multiple matches or events into a single bet for higher odds is called an accumulator or parlay. To place one, go to the "Bet" section and click on your preferred market for the first match — that selection will be added to your bet slip. Continue selecting your second, third, and further matches; each pick is added to the slip automatically. Once you have more than two selections, an "Accumulator" or "Multiple" option will appear on the bet slip — choosing it multiplies the odds of all your selections together. For example, picking three matches with odds of 1.8, 2.0, and 2.5 gives you combined odds of 9.0. Keep in mind — if even one selection loses, the entire bet is lost, so the more selections you add, the higher the risk.
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